Rachel Lambert
Lead Patient Support Coordinator
Rachel is the Lead Patient Services Co-ordinator at our Norwich Clinic and plays a key role in ensuring the smooth day-to-day running of patient services. She has been instrumental in training and developing her team to deliver a consistently high standard of care and administrative support. Rachel also provides invaluable support to the wider clinic team and is a highly respected and valued member of staff.
Patient reviews
Genuine experiences from real patients. See why so many trust us with their fertility care.
“We went to an open evening at Bourn Hall Wickford and came away feeling really positive about the place. The staff were really friendly and the presentation was clear about the statistics regarding success rates and live birth rates; their data was very transparent. We came away feeling like we would really be looked after.”
Katy and Leigh are parents to Charlie after IVF
Patient 2023
“We chose to make an appointment at Bourn Hall Wickford because of the favourable reviews. When we got there and met the staff they were just so lovely, making us feel welcome and explaining to us what tests would need to be done and what our options were; we just thought ‘yes, let’s get the ball rolling!”
Jess and Fran are mums to Nathan after IVF with donor sperm
Patient 2023